Supporting the SDGs Goals

Goal 8:
Decent Work and Economic Growth

Stakeholders Directly Impacted

Community and Society

Goals and Performance Highlights

Goals
Satisfaction with community and social development activities is no less than
Performance Highlights 2024
The average satisfaction level for activities is
Number of complaints from the community regarding the operations of the group
0 cases
Number of disputes from the operations of the group
0 cases
The social budget is divided into: support for social activities, support for government agencies, and support for education
A total of 36 activities were conducted throughout the year 2024, with a total budget of
baht
for the Corporate Social Responsibility Standard for Entrepreneurs, awarded continuously for more than 5 years

Commitment, Challenge and Opportunity

The group is aware of the current social challenges, including economic inequality, access to education, and access to public healthcare. Therefore, the group is committed to conducting business responsibly toward the community and society, especially the communities surrounding its establishments. This includes fostering community involvement in development with local residents to improve the environment, living conditions, and promote good health for the public. The group has been continuously engaged in this work for over 30 years, providing support for education, public health knowledge, and assistance. The group has also developed and improved its activities to meet future challenges and changes, promoting sustainable business practices.

Management and Operational Approach

The group is committed to managing its production processes efficiently to reduce negative impacts on the surrounding community and society, while promoting the development of communities and society to enhance the quality of life for people in the community, ensuring access to basic rights, including quality education, healthcare, and access to knowledge on the use of medicine and pharmaceuticals.

Therefore, the group has a social responsibility policy that serves as a framework for community and societal development activities, as well as promoting employee awareness and involvement in caring for and developing the community and society together.

In carrying out these operations, the group has established a Corporate Social Responsibility (CSR) committee, which is responsible for overseeing, planning, and supporting the operations of relevant departments according to the social responsibility system. The committee also communicates with external service providers and stakeholders to ensure they understand and are aware of their social responsibilities.

Sustainability Plan

The group is aware of and values supporting activities that promote harmonious coexistence with society. The main steps for conducting activities that support coexistence with the community are as follows:

1
Community Needs Survey
The group will continuously survey community needs by visiting the area to engage in discussions and gather opinions from community members. This will be done through meetings or public activities that provide an opportunity for the community to express their views and share information about what they need.
2
Organizing Activities to Support Community Needs
After gathering information and feedback from the community, the group will design and implement activities that address the community’s needs and satisfaction, such as organizing training, promoting careers, supporting education, or creating infrastructure beneficial to the community. These efforts aim to balance the three aspects: economy, society, and environment.
3
Monitoring and Improvement
After implementing the activities, the group will monitor the results to assess community satisfaction and the impacts on community development and sustainability. The company will then revise the plans to align with changing future needs.

For the operational framework regarding community participation and development set by Bangkok Lab, there are five key areas, including:

Education
Environmental Aspect
Community and Society
Religion
Other Areas

Future Plans

Medium-Term Operational Plan

Long-Term Operational Plan