Supporting the SDGs Goals

Goal 9:
Industry, Innovation and Infrastructure
Goal 12:
Responsible Consumption and Production

Stakeholders Directly Impacted

Business Partners
External Service Providers

Goals and Performance Highlights

Goals
The proportion of key vendors that have undergone ESG training is
% or more, increasing by at least % annually
The proportion of key vendors complying with ESG guidelines is
% or more, increasing by at least % annually
Performance Highlights 2024
%
of all external service providers. ESG evaluations for 570 external service providers have been completed.

Commitment, Challenge and Opportunity

Sustainable supply chain management is one of the company’s strategies to enhance business competitiveness. The group places importance on evaluating the environmental, social, and governance (ESG) impacts of various activities in the supply chain, including the procurement and purchasing process, production process, quality inspection process, information technology, storage, transportation, and delivery of goods to customers or consumers. All of these processes play a crucial role in the sustainable growth of the business. Therefore, the group selects and assesses the risks of external service providers to pass on value and responsibility through high-quality products and services, ensuring maximum customer satisfaction and reducing business risks that may arise from negative impacts by external service providers.

Management and Operational Approach

The group has established a Code of Conduct for external service providers, covering environmental issues, human rights, fair employment and working conditions, occupational health and safety, as well as business ethics of external service providers.

Sustainability Plan

BLC sets an operational plan to improve the supply chain management efficiency as follows:

Plan to improve product delivery efficiency (raw materials-packaging)
to support production needs and meet customer demand. In 2024, the company achieved 96.14% product delivery to the material warehouse, surpassing the target of 95%.
Plan to improve the quality of raw materials and packaging purchased
to meet the company’s quality requirements. In 2024, the company achieved 96.40% non-deviation and 98.72% non-reject, surpassing the target of 95%.
Plan to reduce raw material and packaging costs
to support competitive pricing and increase profitability. In 2024, the group reduced costs by 1.71%, compared to a target of at least 4%.
Plan for receiving raw materials, packaging, and consumables that have damage or do not meet inspection standards
to reduce waste from storage, handling, and transportation throughout the supply chain. In 2024, damaged products accounted for 0.11% of the total, meeting the target of no more than 1%.

The company evaluates external service providers based on the ESG criteria and develops a plan to promote and encourage external service providers’ participation in ESG and sustainable business development.

Operational Achievements in 2024

In 2024, BLC adjusted the proportion of box purchases for product packaging by selecting sources of production closest to the company to reduce environmental impacts from transportation, while considering other important factors such as quality and better pricing, in line with the plan to reduce raw material and packaging costs as follows:

Proportion of the external service provider's location area
(counted by product items)
Unit : Product
Product Items Product Items Click to Enlarge
Samut Sakhon
Ratchaburi
Bangkok
Other
Nakhon Pathom
Proportion of the external service provider's location area
(counted by product weight)
Unit : Product
Product Weight Product Weight Click to Enlarge
Samut Sakhon
Ratchaburi
Bangkok
Other
Nakhon Pathom

Proportion of the external service provider's location area (counted by product items)

The external service provider's location area Product items (%)
Ratchaburi 92 35
Nakhon Pathom 5 2
Samut Sakhon 96 37
Bangkok 57 22
Other 10 4
Total 260 100

Proportion of the external service provider's location area (counted by product weight)

The external service provider's location area Product items (%)
Ratchaburi 140,769.98 39
Nakhon Pathom 22,137.26 6
Samut Sakhon 139,128.63 38
Bangkok 55,426.24 15
Other 6,750.72 2
Total 364,212.83 100

Evaluation and registration of external service providers

The objective is to establish guidelines for selecting, evaluating, grading, controlling, and developing external service providers, fostering continuous performance improvement, covering the procurement of goods/services affecting compliance with product requirements and the company’s management system. It is specified that significant external service providers are those who sell goods and services related to the company’s main products and activities. They should pass the annual evaluation against the external service provider standards. The external service provider evaluation standards consider the impact on products and business sustainability, covering aspects of quality, environment, social ethics, and legal compliance. External service providers scoring below 70% are considered to be outside the required standards, and the procurement department must develop a plan to improve the performance of these significant providers. External service providers scoring 70% and above are considered to meet the standard.

Evaluation results of external service providers for 2024

Proportion of all external service providers
Unit : Cases
Proportion of all external service providers Proportion of all external service providers Click to Enlarge
List of Products
Standard
Proportion of Significant external service providers
Unit : Cases
Proportion of Significant external service providers Proportion of Significant external service providers Click to Enlarge
List of Products
Standard

* Product-specific means external service providers with limited product listings available for the company to order.

** Standard means external service providers with no restrictions on the product listings available for the company to order.

Registration and cancellation of production source authorization

Since BLC prioritizes the quality of raw materials and packaging used in production, which directly affects product quality and production processes, as well as the quality of chemicals and equipment used in product quality control, before products are delivered to customers and consumers, it has established processes and authority for approval. This ensures that evaluations cover both quality and corporate governance aspects.

In 2024, there were 478 items registered for production source authorization, comprising 31 raw materials, 359 packaging items, and 88 chemicals and equipment used for product quality testing.