Supporting the UN Sustainable Development Goals (SDGs)

The company has established long-term sustainability goals to ensure that all sustainability activities move in the same direction, meet the expectations of stakeholders, and support the organization’s progress toward a sustainable future.

Environmental

Goal 7:

Affordable and Clean Energy

Goal 12:

Responsible Consumption and Production

Goal 13:

Climate Action

Issues	Goals (by 2030)	Achievements from 2025 Operations
Greenhouse Gas Management	Reduce greenhouse gas emissions per product weight by 5% annually compared to the baseline year 2023	In 2025, the scope of greenhouse gas emissions calculation was expanded to cover the entire Group, leading to a change in greenhouse gas emissions data of more than 5%. Therefore, the Company is considering revising the base year to 2025.
Pollution and Waste Management	The volume was reduced by no less than or equal to 8% of production weight (excluding general waste and hazardous waste).	The waste amount was 0.12 tons per ton of production, which fell short of the target.
Resource Management	Electricity consumption from external factory production has been reduced and switched to energy from solar farms, covering at least 50% of total energy use.	Renewable energy use from solar farms stands at 25.41%
Environmental Aspect	No environmental complaints.	No environmental complaints.

Social

Goal 3:

Good Health and Well-Being

Goal 4:

Quality Education

Goal 5:

Gender Equality

Goal 8:

Ducent Work and Economic Growth

Goal 10:

Reduced Inequalities

Issues	Goals (by 2030)	Achievements from 2025 Operations
Customer Relationship Management	Customer satisfaction is no less than 85%.	Customer satisfaction stands at 87%.
Responsible Marketing	No complaints regarding marketing and advertising.	No complaints regarding marketing and advertising.
Human Resource Management	Average employee training hours are no less than 85 hours per person per year.	The average number of training hours for employees is 115.22 hours per person per year.
Human Resource Management	Employee satisfaction and/or engagement with the company are no less than 90%.	Employee satisfaction and/or engagement with the company is 92.52%
Occupational Health and Safety	No work-related accidents.	One lost-time accident occurred.
Human Rights	No human rights complaints.	No complaints regarding human rights.
Community and Social Development	Satisfaction with community and social development activities is no less than 85%.	Satisfaction with community and social development activities is 92.29%.

Governance and Economic

Goal 3:

Good Health and Well-Being

Goal 9:

Industry, Innovation and Infrastructure

Goal 12:

Responsible Consumption and Production

Goal 16:

Peace, Justice and Strong Institutions

Issues	Goals (by 2030)	Achievements from 2025 Operations
Product Quality and Confidence	No products recalled due to quality issues.	No products recalled due to quality issues.
Product Research and Development and Innovation Creation	At least 2 new products in the new generic drug category can be marketed per year.	Innovation in the new generic drug category has resulted in two new products. One new product was launched in the new generic drug category.
	At least 2 herbal product formulations approved by the company’s internal committee per year.	One innovative herbal product has been developed. One herbal product formulation was approved by the Company’s internal committee.
	At least 3 formulations with reduced or no use of environmentally unfriendly organic solvents approved by the internal committee per year.	At least 10 product formulations with reduced or eliminated environmentally unfriendly organic solvents have been approved by the internal committee.
	At least 45% of secondary packaging should be environmentally friendly by 2030.	At least 54.53% of secondary packaging should be environmentally friendly in 2025.
	At least 15 QCC topics per year.	QCC topics: 28 items.
	At least 30 Kaizen topics per year.	Kaizen topics: 124 items.
	Total savings of no less than 100,000 baht.	Total savings: 4,260,945.90 baht.
Business Ethics	No business ethics violations.	No business ethics violations.
Business Ethics	No corruption or bribery.	No corruption or bribery.
Cybersecurity and Personal Data Protection Management	No successful cyberattacks.	No successful cyberattacks.