Supporting the SDGs Goals

Goal 4:
Quality Education
Goal 8:
Decent Work and Economic Growth

Stakeholders Directly Impacted

Employees

Goals and Performance Highlights

Goals
Employees are trained for an average of at least
Employees’ satisfaction and/or loyalty to the company is no less than
Performance Highlights 2025
The average number of training hours for employees is
Employee satisfaction and/or engagement with the company is
%
Increase over 2024
%

Commitment, Challenge and Opportunity

The group focuses on effective human resource development by creating a good organizational culture and promoting a learning environment to ensure sustainable growth for employees, which is an important factor in driving the organization forward. Supporting every employee to have the potential to work through appropriate training for their job will make work faster and more accurate, resulting in reduced production costs, increased customer satisfaction, and improved business competitiveness. Furthermore, human resource development reflects the group’s commitment to protecting employee rights as per the law, while regularly assessing employee satisfaction and engagement to promote good and sustainable relationships within the organization.

Management and Operational Approach

Human resource development is crucial in enhancing employees’ skills and capabilities, enabling them to work efficiently and produce good results. This allows the group to compete in the market and grow sustainably

which is part of the Business Ethics Policy. Additionally, it helps increase employee satisfaction and loyalty to the group by supporting employees to reach their potential through training tailored to their job, which leads to faster, more accurate work, reduced production costs, and increased customer satisfaction, ultimately enhancing business competitiveness.

Sustainability Plan

The company has developed two plans to meet the goals of human resource management, as follows:

BLC Learning Organization
In 2025, the Group prepared its annual employee training plan and a plan for submitting course approvals to the registrar. This annual training plan was submitted through the PRB e-Service system of the Department of Skill Development, Ministry of Labor, to minimize the risk of disapproval due to non-compliance with the Department’s training standards.
The target for 2025 is to have 50% of its 1,033 employees certified in training, of whom 699 had already been certified, representing %
The training outcomes achieved were significantly attributed to training programs conducted on a wide range of topics, such as:
1
The English for Communication Training Program was held between February and December 2025 at the Ngampoophan Conference Room of Bangkok Lab and Cosmetic Public Company Limited A total of 57 participants.
2
English for Industrial Employees Project: This course was held between June and December 2025 at the Kalapapruek Meeting Room of Bangkok Lab and Cosmetic Public Company Limited. It aimed to enhance English communication skills among targeted employees, including department heads, academic staff, and personnel from various departments. The program focused on equipping participants with the knowledge, skills, and a positive attitude towards using English in their work, as it is relevant to all professions and requires English proficiency. A total of 120 employees participated.
3
Create and develop AI innovations for the digital age to enhance work processes. Training sessions were held between January and April 2025 at Bangkok Lab and Cosmetic Public Company Limited to equip participants with a powerful tool for driving sustainable business and organizational growth. Integrating AI into workflows fosters a culture of continuous learning. A total of 169 participants.
BLC with Love and Bonding
The group recognizes the importance of employee satisfaction and commitment, as these are key factors that affect work performance and long-term success. Therefore, the company has established a comprehensive plan, as follows:
1
On Valuable Work: Focuses on tasks that help employees feel that their work is meaningful and significant to the organization, along with receiving fair treatment and appropriate support in their roles.
2
On Relationships and Support: Fostering good relationships among employees at all levels, including with coworkers, supervisors, and executives, along with various forms of support that allow employees to perform smoothly and efficiently.
3
On Personnel Management and Development Systems: Activities related to policy formulation and human resources management are carried out to ensure the workforce can perform at the highest efficiency, with continuous development of personnel potential.
4
In terms of a good working environment, creating an atmosphere and environment conducive to employee work, both physically and mentally.
5
Regarding employees’ feelings and expressions toward the company, reflecting the internal sentiments of employees toward the company, including pride, confidence, and trust in the organization, as well as expressing a positive attitude toward the company through work performance, communication, and participation in various activities.
Employee satisfaction and engagement averaged
%
a 2.35% increase over 2023, and met the established target. (The survey showed employee satisfaction at 92.24%. and employee engagement at 93.61%).